Privacy & Data Protection Policy

1. Who We Are

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Exbiol Life Sciences (A ZHONGHONG Group Brand) operates the website: https://exbiol.com. Headquartered in Xi’an, China, with global logistics hubs in the USA and Canada, we are a science-led manufacturer specializing in High-Potency Active Ingredients (HPAI) and Botanical APIs for the global pharmaceutical and nutraceutical industries.

2. Technical Comments

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When professional formulators or procurement managers interact with our technical sections, we collect data shown in the inquiry forms, as well as the visitor’s IP address and browser user-agent string. This protocol is implemented solely to prevent “Spam Injection” and ensure the integrity of our phytochemical database. An anonymized string (hash) from your email may be provided to the Gravatar service for identity verification.

3. R&D Media Usage

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If you upload technical documents or images to our site (e.g., for custom formulation inquiries), please ensure that EXIF GPS location data is removed. We implement strict server-side sandboxing, but we advise R&D partners to maintain standard digital security protocols to prevent data harvesting by third parties.

4. Cookie Policy

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Exbiol utilizes technical cookies to optimize your browsing experience within our molecular database.

  • Form Cookies: If you submit an inquiry, you may opt-in to saving your name and email. These last for one year for your convenience.
  • Authentication Cookies: Temporary cookies are set during login to verify your browser’s security settings.
  • Session Cookies: We save your interface preferences and login status (lasting up to two weeks if “Remember Me” is selected).

5. Integrated Third-Party Content

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Our technical whitepapers may contain embedded content (e.g., laboratory tour videos or Google Map locations). These embedded elements behave exactly as if the visitor has visited the source website. These third-party sites may collect data, utilize cookies, and monitor your interaction with the embedded content, especially if you have an active account with them.

6. Data Integrity & Sharing

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Exbiol does not sell or trade your technical data. Your IP address is included in password reset requests for security verification. For registered manufacturing partners, we retain personal data provided in user profiles indefinitely to ensure long-term batch traceability and regulatory compliance (e.g., DMF or stability data access).

7. Your Rights Over Your Data

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If you are an Exbiol registered partner, you may request an exported file of the personal and professional data we hold. You can also request the erasure of any personal data. This excludes data we are required to keep for administrative, legal, or security purposes, specifically those related to pharmaceutical supply chain traceability.

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